Customers that feel that they have a problem with gambling can temporarily “self-limit” themselves from using VIP Play app (or any other licensee in Tennessee) further. This eliminates the temptation to immediately gamble and provides a necessary break from gambling in order to seek the necessary professional help.
Customers can self-limit themselves automatically within the VIP Play app, or by reaching out to our 24x7 customer support team (via chat or email).
Step 1
Tap on the "Settings" tab at the top right corner of your screen.
Step 2
Select the "Responsible Gaming" option.
Step 3
Tap on the "Self Limitation" option.
Step 4
Under "Wager Limits", you can set the maximum total amount that can be wagered per 24 hours, per week, and/or per month by tapping on either one of the tabs.
Enter the wager limit you want and then tap on “Confirm”.
The new wager limit will now appear on the next screen
You can remove any limit on your account by tapping on the highlight toggle to turn it off.